Golden Restaurant

Reviews about Golden Restaurant

• 2 / 5

  By Xavier E
  Food was very good (szechuan beef).
  Rice portions are super tiny and expensive ($6 for a small bowl of white rice).
  They use a stack of 20 or 30 plastic tablecloth they just peel off between customers.
  Waitress didn't seem happy to see us.
  I paid my $36 check, I handed $40 and she didn't return my change.
  This place could be good but service and deco ruin everything.
  I guess we will take away next time so we don't have to deal with the staff.
  January 26, 2017
• 4 / 5

  By Kim Bui
  They have some very excellent, authentic Chinese dishes here. After dining here with my family and seeing that this restaurant is overall rated only 2 stars, I believe they haven't been given enough credit for the quality of their food and their services.
  
  I noticed that a lot of the reviews state that "they're rude" or that "they don't seem to care in their tone of voice"...after recently dining here and observing the employees while they provide service (keeping in mind what I've read from the reviews trying to pinpoint if it's happening or not), I think I see where the miscommunication/misconception/misinterpretation is coming from. Take it from me, someone of Asian decent who grew up here in Canada, raised by a family full of immigrants, I can understand and see how others may interpret their message as "mono-tone" which can come off as rude or offensive. With English being a second language, I truly believe their employees don't have the intent to sound rude when they ask things like, "what do you want to drink?" As compared to instead maybe saying, "may I ask if you'd like something to drink?"...I'm pretty sure when they were learning how to speak English, their goal was to simply learn enough to get by - not master English grammar and the difference in tone of speech (which might have helped them in the customer service industry).
  
  Having said that, I didn't give them a 5 star rating only because I did notice a mild odour when I entered the restaurant - it might have been from their turtle tank? I wasn't too fond about that but it wasn't too bad after all our food had arrived. Other than that, I would definitely come back to dine at this restaurant again or order take out for sure.
  January 24, 2017
• 2 / 5

  By Dean Legue
  Place order at 620 pm for pickup told 20 minutes took 1hr and 10 minutes at 735 pm received my order. People come in after me to eat inside and they had their order on their table before I got my order, total unacceptable. I mentioned this to the owner, she had no care in world, never apologized for the wait, she just walked away from me. I will walk away and not return, I will take my business elsewhere. Food was lukewarm.
  December 01, 2016
• 2 / 5

  By Alex Prévost
  Came here for dimsum on a Saturday afternoon. The food was either bland or too starchy. A lot of dishes that are seemingly easy to make at other restaurants struggle to hold any flavour here.
  
  Don't get me wrong, the wait staff is kind and helpful to the point that it's nice to listen to them swap recipes with the patrons they serve.
  
  I would only come back if the chef out back changed his/her cooking style or even tried the food they were cooking.
  December 01, 2016
• 4 / 5

  By william chou
  With limited choices for Chinese food in Ottawa, especially in the suburbs, this place is ok. My review is more positive then others, maybe because we ordered only Chinese dishes. I could not tell you how their Asian Canadian stuff is like. My suggestions for people who want to venture away from the sweet and sour pork or egg rolls to try some of my favourites like deep fried sea bass, free run steamed chicken or the braised beef.
  July 05, 2016